Legal
Privacy Policy
Last updated: May 25, 2026
Who we are
Lamassu Honey (“we”, “us”, “our”) is a family apiary based in Samarra, Iraq, selling raw, cold-extracted honey worldwide through lamassuhoney.com. This policy explains what personal information we collect, how we use it, and the rights you have over it.
Information we collect
- Order details: name, shipping and billing address, email, phone number, and items purchased.
- Payment information: processed securely by our payment provider (Shopify Payments / Stripe). We never see or store your full card number.
- Communications: messages you send us through the contact form, email, or social channels.
- Site usage: device, browser, pages viewed, and referring source, collected through cookies and analytics.
How we use it
- To process orders, arrange shipping, and handle returns.
- To send order confirmations, shipping updates, and customer-service replies.
- To send our newsletter — only if you opt in. You can unsubscribe at any time.
- To prevent fraud, comply with the law, and improve the site.
Who we share it with
We share only what is necessary with trusted service providers: our e-commerce platform (Shopify), payment processors, shipping carriers, and email delivery services. We do not sell your personal information.
Cookies
We use essential cookies to run the cart and checkout, and analytics cookies to understand how the site is used. You can disable cookies in your browser, but parts of the site (such as checkout) may not work.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop using it for marketing. Email Lamassu.honey1111@gmail.com and we will respond within 30 days.
Data retention & security
We keep order records for as long as required by tax and accounting law (typically 7 years) and apply industry-standard security measures to protect your information. No system is perfectly secure, so we cannot guarantee absolute security.
Contact
Questions about this policy? Write to Lamassu.honey1111@gmail.com or visit our contact page.